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At Zephyroxchim, we are committed to your satisfaction with our online comic book drawing courses. We want you to be confident in your enrollment and excited about your learning journey.
We offer a 30-day money-back guarantee for all course enrollments. If you are not satisfied with your course for any reason, you can request a full refund within 30 days of your enrollment date.
To be eligible for a refund:
Your refund request must be submitted within 30 days of course enrollment.
You must have completed less than 30% of the course content.
The course must have been purchased directly from zephyroxchim.
To be eligible for a return and refund, the following conditions must be met:
The refund request must be submitted within the specified return period (30 days from enrollment).
You must have completed less than 30% of the course content.
The course must have been purchased directly from Zephyroxchim.
You must provide valid enrollment information and proof of purchase when requested.
The course must not be in the non-refundable category as specified in our Non-Refundable Items section.
Since our courses are delivered digitally through our online platform, there are no physical products to return and no shipping costs associated with returns. All course materials are accessed electronically, and upon refund approval, access is simply revoked from your account.
To request a refund:
Contact our support team at cooperatio@zephyroxchim.world or call +17574672254.
Provide your enrollment details and reason for the refund request.
Our team will review your request within 3 business days.
If approved, refunds are processed within 7-10 business days to your original payment method.
You may cancel your course enrollment before accessing course materials. To cancel an order:
Contact our support team immediately after purchase if you have not yet accessed the course content.
Cancellation requests must be made within 48 hours of purchase for immediate processing.
Once course materials have been accessed, standard refund policies apply as outlined in the Refund Eligibility section.
Cancelled orders will receive a full refund to the original payment method within 5-7 business days.
The following are not eligible for refunds:
Course bundles or packages after 30 days from enrollment.
Promotional or discounted courses purchased during special sales.
Individual workshop or event registrations.
Courses where more than 30% of content has been accessed.
Once a refund is processed, your access to the course materials will be immediately revoked. Any certificates or course completion records will be invalidated.
If you experience technical difficulties accessing course materials, please contact our support team before requesting a refund. We will work diligently to resolve any technical issues and ensure you can fully access your courses.
In some cases, we may offer the option to transfer your enrollment to a different course instead of processing a refund. Contact our support team to discuss transfer options.
If you have a subscription-based enrollment:
You may cancel at any time through your account settings.
Cancellations take effect at the end of the current billing period.
No refunds are provided for partial subscription periods.
If you have questions about our return policy or need assistance, please contact us:
Email: cooperatio@zephyroxchim.world
Phone: +17574672254
Address: 4404 Holland Rd, Virginia Beach, VA 23452, USA
We value your enrollment and want you to have the best possible learning experience with Zephyroxchim. Our support team is here to help ensure your success in mastering comic book art.
Zephyroxchim